Frequently Asked Questions

What kind of plants do they sell at Flora Exótica?

We offer a selection of tropical and native flora, cultivated under specialized care at the Vallarta Botanical Garden.

Do you ship to all of Mexico?

Yes, we ship our plants throughout Mexico safely and securely, ensuring their well-being.

How do you prepare plants for shipping?

Each plant is carefully packed using techniques that protect its roots, stems, and leaves during transit.

What happens if my plant arrives damaged?

If your plant shows significant damage upon arrival, please contact us within the first 24 hours with photos and we'll help you resolve the issue.

Can I visit your nursery physically?

Yes, we're located inside the Vallarta Botanical Garden in Cabo Corrientes, Jalisco. We'd love to welcome you!

Do you offer advice on plant care?

Yes, we include basic recommendations with every purchase, and you can also contact us for personalized advice.

Do you have plants for beginners?

Of course! We have easy-care species that are ideal for those starting their own garden.

How do I know which plant is ideal for my space?

You'll find details about lighting, watering, and care requirements for each product. You can also write to us for guidance.

Do you offer wholesale plants?

Yes, we have special prices for wholesale purchases. Contact us for personalized quotes.

How can I pay for my purchase?

We accept payments by credit card, debit card, and online payment platforms.

How long does it take for my order to arrive?

Delivery time varies between 3 to 7 business days, depending on your location.

What care should I take when receiving my plant?

Upon receiving your plant, place it in a cool location with good, indirect natural light. Follow the specific care instructions included.